Job Description

Meter Service Specialist

Job #5385 - Meter Service Specialist
Little Rock, AR
Job Duties:
- Monitor field tech trucks for assignment completion.
- Make adjustments to current day's work on field tech trucks as needed.
- Work with supervisors to resolve schedule issues and ensure priority work is dispatched. Manage work load to minimize overtime. Monitor radio, phone and system messages to support field personnel with completing work.
- Contact customers as needed to resolve access issues. Make customer contact to resolve customer issues/complaints as needed.
- Generate service orders and service requests as needed. Monitor and manage credit disconnects to ensure all company goals are met.
- Responsible for attending monthly safety meetings and all required safety mandated training.

Minimum Qualifications:
High school diploma or equivalent.
5 years of customer service, meter service, or service scheduling/dispatch experience.
Reside within approximately 30 minutes or less of the LR-DOC.

Application Instructions

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